Queue Management Services In Afghanistan – Pamir Alpha Technologies

Queue Management System in Afghanistan

One of the biggest challenges in hospitals, banks, stores, mobile galleries and government offices is managing the customer queues. Customers as well as organizations expect a structured approach in handling this issue. Our advanced Queue Management System software puts you in complete control of your customer's experience.

Decrease customer wait times.

Key Benefits

Eliminate Long Lines

Offers customers freedom to move about in lobby, read advertising brochures or simply take a seat, while waiting for their turn to be served and improve your service efficiency.

Boost Staff Productivity

Offers employees good working conditions – where they can be efficient yet relaxed without being intimated by the queue of overlooking people awaiting service.

Gain Insights

Offers managers detailed Efficiency Reports that allow him to optimize resource allocation, respond to staff workloads and provide better service to his customers.

Don’t make your customers wait.

Decrease customer wait times, improve your service efficiency, and increase your revenues

Benefits of Solution:

Organizes your lines and enforces business rules – appointments, priorities and so forth.
Reduces queue length, as well as perceived and actual wait times thus improving customer satisfaction.
Entertains waiting customers with integrated digital signage.
Enables performance and service level analysis, thus helping management streamline customer service and reduce operation costs.

Advantages of Queue Management:

Central server can be scaled up from a single point-of-service to any number of branches.
Visit Management App enables mobile phone check-in, queuing and call-forward notifications.
Hardware independence – install any kiosk, display, audio equipment and so forth.
No need to install software or hardware at agent counters.
Flexible solution capable of addressing any business requirement and all types of customer service (retail, healthcare, government, and others).